Very centric and good level of cleanliness. Staff was also kind and nice.
Ovidio
січень 2025 р.
Hotel has a great location in central Ostrava, with the train station just a longer walk, or shorter hop by public transit (runs very often in Ostrava) away. Rooms are large, restaurant, while the typical Mercure type (they all even named the same everywhere) has a nice local flair to it, with both food and beer etc. Lounge included with privilege rooms and suites is a nice touch. Not big, but not overcrowded, though you are usually not alone there it has enough space to make you feel privacy and the best red wine I’ve tasted. And it’s LOCAL! So it’s worth to pop in for 15 minutes or so.
Bozena
серпень 2024 р.
I loved everything about this hotel. I'd booked an AirBnB for my time in Ostrava, but it unfortunately left much to be desired, so I opted to stay at the Mercure instead. Having stayed at Mercure hotels in other countries, I knew what to expect, and this hotel didn't disappoint. The staff were incredibly friendly and helpful, the hotel was clean and well-maintained, and the room was very spacious, well-appointed, and clean. I was lucky enough to be given a room opposite a church, so I was treated to the sound of the church bells every hour and every half-hour, which was delightful. I also celebrated my birthday during my stay at the Mercure, and the manager brought a lovely little birthday tart to my room to wish me a happy birthday. It was completely unexpected but spoke volumes about not only the staff, but the Mercure hotel chain in general. That simple gesture meant a great deal to me.
Erin
червень 2024 р.
Good location in the city center. OK breakfast. Clean room. Nice staff.
Slawomir
липень 2024 р.
We stayed here only one night on our way through by car. It was perfect with the car park in the yard. The personal was nice and the breakfast ok. Since the blankets were really thin it was good that one could adjust the temperature to warmer, which worked perfectly.
Carita
січень 2025 р.
Good beds, location, break-out room, quiet rooms, breakfast excellent.
Christine
серпень 2023 р.
Beautiful historical building centrally located in walking distance to Masarykovo square. Staff was friendly and helpful. There was pretty good selection for breakfast but I didn't like the coffee (machine one). I'd come back again when visiting Ostrava.
Slovak_boy
грудень 2024 р.
The staff are very friendly and welcoming. Lovely clean room, great breakfast and a good central location, with a lovely little park opposite. There is also a very reasonably priced airport Shuttle bus (bus AE) that stops directly outside the hotel, which was great for me as I don’t drive. I would definitely stay here again.
Catherine
липень 2024 р.
Good place for sleep over when traveling. The apartment was spacious and with all the facilities. Relatively good breakfast.
Tomasz
травень 2024 р.
Fantastic hotel in central Ostrava. Housed in a historic building. Rooms are huge and nicely decorated - opt for a Privilege room if you want even more space and a free minibar, for an only slightly higher price. Location is unbeatable, 8 minutes by tram and 30 minutes walking from the main train station, centrally located, 4 minutes walk from Stodolni Street. Tons of dining options near the hotel, plus for self catering an Albert Supermarket (open long hours 7 days a week) a 3 minutes walk away. Staff very nice and helpful. Wifi fast. Mercure is usually solid, but this one certainly exceeds expectations.
Bozena
жовтень 2022 р.